Digitalisation is everywhere: new challenges for your company
One Inspiring concrete example:
The disintermediation

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Often seen as a major economic risk, disintermediation is also an opportunity for a lot of companies to rethink their business model. The globalization of this phenomenon leads us to talk about a genuine revolution that will eventually modify in a considerable manner our habits of consumption. With, at the end of the day, important business opportunities for those who are better informed!

They already confirm their exceptional attendance:

President: Rik Vandenberghe, CEO ING Belgium
Keynote Speakers:
Pr. Dr. Bruno Colmant, Member of the Belgian Royal Academy, Head of Economic Research Banque Degroof-Petercam
Joan Van Loon,Enterprise Business Leader Public & Healthcare
IBM Belgium & Luxembourg
- Philippe Coulon - DG - Airbnb Belgique
- Marc Grosman - CEO - Celio
- Lieven Haesaert - General Manager Direct Channels - ING
- Ada Sekirin - CEO - Business & Decisions Benelux
- Phillip Vandervoort - Chief Consumer Market Officer - Proximus 
Message to the Youth: - Denis Gorteman - CEO - D'Ieteren Auto

Moderator: Jean-Claude Vandenbosch, Member of the Royal Academy, Associated Partner JITM

Pr. Dr Bruno Colmant
Member of the Royal Academy
Head of Economic Research
Banque Degroof-Petercam
Philippe Coulon
Country Lead Belgium
Denis Gorteman
D'Ieteren Auto
Marc Grosman
Lieven Haesaert
General Manager Direct Channels ING

Ada Sekirin
CEO Business & Decision Benelux
Rik Vandenberghe
ING Belgium
Jean-Claude Vandenbosch
Member of the Royal Academy
Associated Partner JITM
Phillip Vandervoort
Chief Consumer Market Officer Proximus
Joan Van Loon
Enterprise Business Leader Public & Healthcare
IBM Belgium & Luxembourg

With the exceptional participation of:

Rik Vandenberghe: President of the Event - Welcome & general introduction

It doesn’t sound like much but a new economic revolution has begun and it already concretely challenges the consumers’ habits. Not to mention certain economic players…

For example, in the Uber issue, the outcry of taxi drivers throughout Europe is significant. The consumer, however, applauds this kind of initiative which is a business model based on web collaboration.

But what exactly are we talking about?

Disintermediation is an economic and commercial phenomenon resulting in the reduction or the suppression of the intermediaries in the supply chain due to an increased digitalization. This implementation between producer and consumer has been made possible thanks to internet. For a large amount of companies, disintermediation has made reduction in costs possible and therefore helps towards a profit for the end consumer.

This phenomenon will gather in strength but will not become of general use: in certain areas we will always need the skills and expertise of intermediaries.

Therefore is disintermediation not only a major risk: it is also an occasion to rethink completely the business model of a company. It also opens the door to many development opportunities. The creation of new professions will thus compensate the expected job losses.

The next TOP MANAGEMENT EVENT aims to present you concrete cases of digital evolution within certain companies that are leading to disintermediation. The final goal consists in a better knowledge of the process and, mostly, in the promise that you will leave this event with concrete ideas and strategies that you may immediately apply to your company!

Keynote speakers:

Bruno Colmant: The financial disintermediation
Banking disintermediation, initiated several years ago, is going to accelerate in the following months. All the compartmentalization put in place by banks will break down piece by piece so that at the end of the day the client will only be loyal to the bank that offers him an adequate capacity of computer resources. Without forgetting that, tomorrow, Google, Facebook or other of the same type, thanks to the extraordinary capacity of their data bases could also position themselves on the financial market.

Joan Van Loon: Healthcare ready for disintermediation?
The conditions for disintermediation in healthcare are clear, costs are unsustainable, value is questionable and patients are looking for alternatives. But is the industry itself ready? Healthcare has a very specific industry dynamic with its regulation, protectionism, strong incumbents and limited transparency. In the battle between the dynamic of disintermediation and that of the industry, who will win?


Lieven Haesaert: An evolution without return
One of the major evolutions will be played thanks to our Smartphone: it will, in the near future, become our wallet. No more cash, no more credit cards! This will cause a true revolution for consumers, shops and of course for banks. It is a new era that will open up for financial institutions, the one of total digitalization.

Philippe Coulon: To create a community with people of same valuesrism is, undoubtedly, one of the sectors the most affected by disintermediation. There are countless new web sites arriving on the market. However, this phenomenon is approached by Airbnb as an opportunity, it allows us to create a community of people having the same values, which travel differently and see digitalization as sharing.

Ada Sekirin: « Digital-mediation : how digitalisation of all human interactions is changing intermediation landscape »
The increasing digitalization of people’s interactions, combined with Big Data technologies, nurtures the emergence of new actors, adapting business models deprived of costly human contact. We are talking about “digital-mediation”; new players creating a digital market place, matching the new era of demands and supply. Taking the Financial Sector as example; who are those new players and how will traditional organizations adapt to the “new digital” in order to keep their market positions?

Marc Grosman: to be defined

Phillip Vandervoort:
With the emergence of Over-the-Top Players (OTT) like Netflix producing & distributing content all at the convenience of consumers worldwide and the phenomenon of local broadcasters exploring the digital universe to distribute their content, you might want to think that telecom providers are about the be disintermediated in this domain. Indeed, we are facing a number of challenges on the European market, and are – at the same time – looking at the opportunities of this changing landscape. How are we welcoming OTT players onto our infrastructure, offering customers the best possible experience in quality & service? How do we prepare for the digital future?

Message to the Youth:

Denis Gorteman: While a large majority of car buyers make their choice on internet, the actual purchase of the vehicle is always through a dealer. This will however not last forever … In fact, in the coming years this activity sector will be profoundly impacted by the change in habits of the population. For example, will we still have our own personal car? And how will we acquire it? The following years will be passionate for this activity sector.